Client Success Manager

Harris Chronic Care

Hawaii, US
Fully remote
Kpi monitoring and reporting
Data-driven decision making
Client-centric solutions
You will track and report on essential revenue cycle KPIs, including days in AR, denial rates, and overall AR, ensuring that clients are meeting their financial objectives

Job Summary

  • You will track and report on essential revenue cycle KPIs, including days in AR, denial rates, and overall AR, ensuring that clients are meeting their financial objectives.
  • You will analyze client data to identify trends, areas for improvement, and opportunities to optimize revenue cycle processes.
  • You will manage multiple client accounts, prioritizing tasks effectively to meet client deadlines and adapting to varying client needs and challenges.

Matching Summary

You will track and report on essential revenue cycle KPIs, including days in AR, denial rates, and overall AR, ensuring that clients are meeting their financial objectives.

Skills & Requirements

Must-have

  • KPI monitoring and reporting
  • Data-driven decision making
  • Client-centric solutions
  • Communication and problem-solving
  • Task management and adaptability
  • Proficiency in Excel, SQL, Tableau

Nice-to-have

  • Anticipate client needs
  • Tailored solutions
  • Improve financial performance
  • Adapt to varying client needs

Key Requirements

  • 3+ years experience in data analysis
  • 3+ years experience in client support
  • Basic understanding of revenue cycle management
  • Familiarity with healthcare RCM concepts
  • Advanced proficiency in Microsoft Excel

Work Rights

Not specified

Tailored Resume

Cover Letter