Associate Engineer, Remote Support (weekend Support)
Rockwell Automation Ltd
Katowice, Poland
Hybrid
Degree in automation or electrical engineering
Very good command of english spoken and written
Knowledge of electricity fundamentals and wiring diagrams
Rockwell Automation is a global technology leader helping manufacturers be more productive, sustainable, and agile with over 28,000 employees worldwide
Job Summary
Rockwell Automation is a global technology leader helping manufacturers be more productive, sustainable, and agile with over 28,000 employees worldwide.
The role involves providing phone and live chat technical support to troubleshoot hardware and software issues in Industrial Automation environments across three weekend shifts.
Benefits include volunteer paid time off after six months, on-demand digital course libraries, and comprehensive mindfulness programs through Calm.
Matching Summary
Rockwell Automation is a global technology leader helping manufacturers be more productive, sustainable, and agile with over 28,000 employees worldwide.
Skills & Requirements
Must-have
Degree in Automation or Electrical Engineering
Very good command of English spoken and written
Knowledge of electricity fundamentals and wiring diagrams
Good working knowledge of Windows operating system
Willingness to work rotating weekend and holiday shifts
Nice-to-have
Basic hands-on knowledge of PLCs and VFDs
Understanding of SCADA systems and industrial networks
Initial experience in technical customer support roles
Knowledge of Polish or additional languages
Demonstrated independent interest in industrial automation
Key Requirements
Degree in Automation Engineering, Electrical Engineering, or related field
Proven ability to read and interpret wiring diagrams
Availability for Monday-Sunday rotating shift schedule including holidays