Member Experience Supervisor Full Time

BJ's Wholesale Club

Saratoga, NY, United States
Base: $20.25 - $25.32; bonus/equity: not specified...
Leadership and direction
Driving club performance
Consistent execution of policies
The Member Experience Supervisor is responsible for providing leadership and direction within the club and driving club performance, particularly for the departments that they directly manage

Job Summary

  • The Member Experience Supervisor is responsible for providing leadership and direction within the club and driving club performance, particularly for the departments that they directly manage.
  • A key function of the Member Experience Supervisor role is the ability to develop talent, display leadership, and deliver results consistently.
  • BJ's Wholesale Club offers a comprehensive benefits package including weekly pay, free memberships, generous paid time off, and retirement savings plans.

Matching Summary

The Member Experience Supervisor is responsible for providing leadership and direction within the club and driving club performance, particularly for the departments that they directly manage.

Salary

Base: $20.25 - $25.32; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Leadership and direction
  • Driving club performance
  • Consistent execution of policies
  • Positive member service experience
  • Talent development and coaching
  • Audit compliance efforts

Nice-to-have

  • Strategic thinking and data-driven decisions
  • Champion for growth
  • Fostering collaboration and trust
  • Values-based culture promotion
  • Inclusive relationships building

Key Requirements

  • 2 years customer service or sales experience preferred
  • Basic computer knowledge required
  • High school diploma or equivalent
  • Open shift availability required
  • At least 18 years of age
  • Maintain all training and required certifications

Work Rights

Not specified

Tailored Resume

Cover Letter