Director, Service Delivery Management (apac)

SimCorp AS

Manila, Philippines
Attractive salary; bonus scheme; pension included
**
10+ years managing c-suite client relationships
Leading enterprise-level service delivery teams
Deep understanding of saas business models
** SimCorp AS is seeking a Director of Service Delivery Management for their APAC region, based in Manila, Philippines. The role involves leading service delivery for SaaS clients, focusing on strategic leadership, stakeholder management, and operational excellence while promoting a collaborative and innovative culture. **

Job Summary

  • The role involves defining and executing the Service Delivery Management strategy to align with global business objectives for SaaS clients in the APAC region.
  • Candidates must have extensive experience leading high-performing teams across complex regions while managing budgets, forecasting revenue, and identifying cost-saving opportunities.
  • SimCorp offers a hybrid work arrangement, competitive salary, bonus scheme, pension, and a certified Great Place To Work environment focused on professional growth.

Matching Summary

Match Score: 75

** SimCorp AS is seeking a Director of Service Delivery Management for their APAC region, based in Manila, Philippines. The role involves leading service delivery for SaaS clients, focusing on strategic leadership, stakeholder management, and operational excellence while promoting a collaborative and innovative culture. **

Salary

Attractive salary; Bonus scheme; Pension included

Skills & Requirements

Must-have

  • 10+ years managing C-suite client relationships
  • Leading enterprise-level service delivery teams
  • Deep understanding of SaaS business models
  • Experience with SLAs, KPIs, and contract management
  • Strong executive communication and stakeholder influence

Nice-to-have

  • Leveraging automation and artificial intelligence
  • Driving culture of learning and versatility
  • Collaborating across global cross-functional teams
  • Identifying opportunities for revenue growth

Key Requirements

  • 10+ years of relevant experience
  • Proven track record in SaaS service delivery
  • Financial acumen for budget and revenue management

Work Rights

Not specified

Tailored Resume

Cover Letter