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SimCorp AS is seeking a Director of Service Delivery Management for their APAC region, based in Manila, Philippines. The role involves leading service delivery for SaaS clients, focusing on strategic leadership, stakeholder management, and operational excellence while promoting a collaborative and innovative culture.
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Job Summary
The role involves defining and executing the Service Delivery Management strategy to align with global business objectives for SaaS clients in the APAC region.
Candidates must have extensive experience leading high-performing teams across complex regions while managing budgets, forecasting revenue, and identifying cost-saving opportunities.
SimCorp offers a hybrid work arrangement, competitive salary, bonus scheme, pension, and a certified Great Place To Work environment focused on professional growth.
Matching Summary
Match Score: 75
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SimCorp AS is seeking a Director of Service Delivery Management for their APAC region, based in Manila, Philippines. The role involves leading service delivery for SaaS clients, focusing on strategic leadership, stakeholder management, and operational excellence while promoting a collaborative and innovative culture.
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Salary
Attractive salary; Bonus scheme; Pension included
Skills & Requirements
Must-have
10+ years managing C-suite client relationships
Leading enterprise-level service delivery teams
Deep understanding of SaaS business models
Experience with SLAs, KPIs, and contract management
Strong executive communication and stakeholder influence
Nice-to-have
Leveraging automation and artificial intelligence
Driving culture of learning and versatility
Collaborating across global cross-functional teams
Identifying opportunities for revenue growth
Key Requirements
10+ years of relevant experience
Proven track record in SaaS service delivery
Financial acumen for budget and revenue management