Adobe Media and Data Science Research (MDSR) Laboratory
San Francisco, United States
$94,100 -- $172,700 annually; not specified; not s...
Hybrid
Adobe pro video apps expertise
Premiere and after effects experience
Active creator community presence
This role ensures Adobe users on social media feel seen, heard, and supported by answering product questions in real time and clarifying confusion before it spreads
Job Summary
This role ensures Adobe users on social media feel seen, heard, and supported by answering product questions in real time and clarifying confusion before it spreads.
You will engage directly in high-visibility product conversations across social media, responding with authority and empathy, and translating complex workflows into practical mentorship.
The company provides coaching, playbooks, and clear frameworks to build community management muscles, while actively supporting continued creative practice and professional presence.
Matching Summary
This role ensures Adobe users on social media feel seen, heard, and supported by answering product questions in real time and clarifying confusion before it spreads.
Salary
$94,100 -- $172,700 annually; Not specified; Not specified
Skills & Requirements
Must-have
Adobe Pro Video apps expertise
Premiere and After Effects experience
Active creator community presence
Public product conversations
Troubleshoot publicly with judgment
Nice-to-have
Authentic creator perspective
Influencing product evolution
Enterprise community mechanics
Curiosity for community management
Key Requirements
7+ years of experience
Excellent judgment in public conversations
Comfort operating in fast-paced environments
Ability to communicate clearly and empathetically
Experience engaging publicly for a brand or product community