Aux. Enfermería Call Center (supernumerario)

IQVIA

Bogota, Colombia
Call center patient support
Patient treatment adherence
Patient education
IQVIA is seeking healthcare professionals to join a major multinational pharmaceutical project as Call Center Patient Service Advisors

Job Summary

  • IQVIA is seeking healthcare professionals to join a major multinational pharmaceutical project as Call Center Patient Service Advisors.
  • The role involves scheduling, organizing, and communicating with patients enrolled in a PSP, focusing on treatment adherence and patient education.
  • Key responsibilities include patient profiling, telephonic contact, identifying treatment barriers, generating informed consent, and activating lab test vouchers.

Matching Summary

IQVIA is seeking healthcare professionals to join a major multinational pharmaceutical project as Call Center Patient Service Advisors.

Skills & Requirements

Must-have

  • Call center patient support
  • Patient treatment adherence
  • Patient education
  • Patient profiling
  • Real-time alert generation

Nice-to-have

  • Excellent communication skills
  • Customer orientation
  • Teamwork
  • Work ethic

Key Requirements

  • Technologist in Nursing or Public Health
  • Minimum 1 year experience in patient support programs
  • Experience in patient treatment adherence
  • Commitment to patient education

Work Rights

Not specified

Tailored Resume

Cover Letter