Servicenow Business Process Consultant (remote)

DXC Technology UK

Calgary, Canada
Hybrid
Servicenow platform expertise
Itsm and itam modules
Workshop facilitation
DXC Technology helps global companies run mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability

Job Summary

  • DXC Technology helps global companies run mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability.
  • Responsibilities include expert workshop facilitation, advanced ServiceNow expertise in ITSM & ITAM, best practice implementation, and strong consulting skills.
  • The role requires candidates to be legally authorized to work in Canada without sponsorship and emphasizes ongoing education and obtaining multiple ServiceNow certifications.

Matching Summary

DXC Technology helps global companies run mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability.

Skills & Requirements

Must-have

  • ServiceNow platform expertise
  • ITSM and ITAM modules
  • workshop facilitation
  • client collaboration
  • process documentation
  • organizational change management

Nice-to-have

  • strategic thinking
  • simplifying complex concepts
  • trusted advisor
  • community focus
  • adaptability to evolving technologies

Key Requirements

  • Mandatory ServiceNow Certifications CSA, ITSM
  • 3+ years of ServiceNow process consulting
  • Expert in ServiceNow solution design
  • 3+ years in gap analysis and requirements gathering
  • Strong communication and presentation skills
  • ServiceNow Certified System Administrator
  • Experience in organizational change management

Work Rights

Must be legally authorized to work in Canada without sponsorship

Tailored Resume

Cover Letter