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Amazon is seeking a Program Manager for its Cross-Border Delivery Experience team in Bengaluru, tasked with enhancing global customer delivery experiences. The role involves managing expansion initiatives, optimizing delivery programs, and collaborating across various teams to improve the efficiency of cross-border shipping.
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Job Summary
This role drives critical global expansion initiatives and optimizes delivery experiences across multiple countries for millions of customers.
The successful candidate will own the end-to-end launch process, defining delivery experience standards and building frameworks to track performance.
You will work cross-functionally with Global Logistics, Finance, Product, and Tech teams to launch new lanes and optimize existing programs.
Matching Summary
Match Score: 75
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Amazon is seeking a Program Manager for its Cross-Border Delivery Experience team in Bengaluru, tasked with enhancing global customer delivery experiences. The role involves managing expansion initiatives, optimizing delivery programs, and collaborating across various teams to improve the efficiency of cross-border shipping.
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Skills & Requirements
Must-have
End-to-end launch process ownership
Cross-functional stakeholder management
KPI definition and reporting frameworks
Business Requirements Document (BRD) creation
Performance variance deep dives
Nice-to-have
Learn and be curious mindset
Bold decision-making capabilities
Customer-centric problem solving
Experience with global expansion initiatives
Key Requirements
History of driving complex cross-functional programs
Ability to influence stakeholders at all levels
Strong analytical skills for performance variances