Technology Support Specialist

University of Arkansas, Fayetteville

Fayetteville, AR, US
$43,923 - $46,000 py
Fully remote
Help desk ticketing system experience
Troubleshooting computer-related issues
Technical support for end users
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software

Job Summary

  • The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software.
  • This position also acts as a backup to the building support specialist for basic building duties.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.

Matching Summary

The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software.

Salary

$43,923 - $46,000

Skills & Requirements

Must-have

  • Help Desk ticketing system experience
  • Troubleshooting computer-related issues
  • Technical support for end users

Nice-to-have

  • Customer service experience
  • Experience in Systems Administration
  • Knowledge of hardware and software lifecycles

Key Requirements

  • Bachelor’s degree in computer science or related field
  • At least one year of experience in computer support
  • Experience using an IT Help Desk ticket tracking system

Work Rights

Not specified

Tailored Resume

Cover Letter