Senior Manager – Technical And Applications Support
Thermo Fisher Scientific
Australia
Define and execute support strategy
Lead multi-disciplinary team
Drive service revenue expansion
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale
Job Summary
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale.
The Senior Manager, Technical Support & Applications Support is a strategic business leader responsible for defining and executing the Australia and New Zealand (ANZ) support strategy across Life Sciences, Laboratory Products, Diagnostics, Pharma, and E AC portfolios.
Join our team and take advantage of these great benefits! Health & Wellbeing, Flexibility, Extra Leave, Charitable Giving & Volunteering, Learning & Development.
Matching Summary
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale.
Skills & Requirements
Must-have
define and execute support strategy
lead multi-disciplinary team
drive service revenue expansion
enhance customer experience
build scalable operational excellence
partner with Commercial, Service, Quality, Regulatory, and Global Product teams
Nice-to-have
transform technical support into competitive differentiator
contribute to healthcare advancement
enable breakthrough discoveries and innovations
Key Requirements
Advanced Degree plus 10 years of experience
Bachelor's Degree plus 8 years of experience
Experience leading and developing cross-functional teams