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Aristocrat Technologies is seeking an Onboarding and Solution Optimisation Manager to implement and enhance systems for Customer Support, Risk, Fraud, and KYC. The ideal candidate will have a strong background in system installation, vendor management, and integration, contributing to the company's mission of delivering superior gaming content and technology.
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Job Summary
This role is crucial for implementing and optimizing systems for Customer Support, Risk, Fraud, and KYC to improve operational efficiency.
The successful candidate will lead the setup, configuration, and rollout of operational systems for new brands while managing integrations between internal and external platforms.
Aristocrat Interactive offers an innovative and inclusive culture united by a mission to bring joy to life through the power of play.
Matching Summary
Match Score: 75
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Aristocrat Technologies is seeking an Onboarding and Solution Optimisation Manager to implement and enhance systems for Customer Support, Risk, Fraud, and KYC. The ideal candidate will have a strong background in system installation, vendor management, and integration, contributing to the company's mission of delivering superior gaming content and technology.
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Skills & Requirements
Must-have
System installation and improvement experience
CRM, Fraud/Risk, and KYC systems knowledge
Vendor management and solution evaluation skills
Integration and system configuration expertise
Knowledge management and documentation capabilities
Nice-to-have
Experience with AI agents and automation tools
Strong analytical abilities for data insights
Ability to lead multiple projects simultaneously
Excellent problem-solving and attention to detail
Effective communication with diverse teams
Key Requirements
Established history in system installation
Solid understanding of CRM and KYC domains
Demonstrated experience in vendor management
Authorized to work in Australia without sponsorship