Gbs Operations Customer Care Representative-6

UPS

Customer service skills
Case investigation abilities
Process monitoring experience
This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case

Job Summary

  • This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.
  • The employee documents incoming information regarding the customer's concern and investigates all evidence until the case is completed.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation while cultivating talent.

Matching Summary

This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.

Skills & Requirements

Must-have

  • Customer service skills
  • Case investigation abilities
  • Process monitoring experience

Nice-to-have

  • Unique combination of skill and passion
  • Drive to lead teams
  • Innovative possibilities mindset

Key Requirements

  • Permanent employment status

Work Rights

Not specified

Tailored Resume

Cover Letter