Customer Service Executive

VITAMINDZ EDUCATION PTE. LTD.

Singapore
Not specified (assumed hybrid based on industry norms).
1-2 years customer service experience
Good verbal and written communication skills
Basic microsoft office computer skills
Vitamindz Education Pte. Ltd. is seeking a Customer Service Executive to enhance the experience of parents and students through effective communication and support. The ideal candidate should have customer service experience, strong communication skills, and a positive attitude, with a preference for those who can converse in Chinese

Job Summary

  • The role involves greeting parents and students while handling enquiries via walk-ins, calls, and messages.
  • Responsibilities include processing enrolments, managing fees, student records, and class schedules.
  • The company culture emphasizes working together as a team to inspire the next generation in science learning.

Matching Summary

Match Score: 75

Vitamindz Education Pte. Ltd. is seeking a Customer Service Executive to enhance the experience of parents and students through effective communication and support. The ideal candidate should have customer service experience, strong communication skills, and a positive attitude, with a preference for those who can converse in Chinese.

Skills & Requirements

Must-have

  • 1-2 years customer service experience
  • Good verbal and written communication skills
  • Basic Microsoft Office computer skills
  • Willing to work at least 2 days a week

Nice-to-have

  • Ability to converse and write in Chinese
  • Friendly, patient, and professional personality
  • Experience editing videos of recorded lessons
  • Team player with a positive attitude

Key Requirements

  • 1–2 years of customer service or front desk experience
  • Proficiency in Microsoft Office applications
  • Minimum availability of 2 days per week

Work Rights

Not specified

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