Customer Service Representative

PLS

Dallas, TX, United States
On-site
Superior customer service
Educate customers on products
Comply with regulations
Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.
  • Responsibilities include ensuring transactions comply with regulations, maintaining a balanced cash drawer, using the point-of-sale system, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.

Skills & Requirements

Must-have

  • superior customer service
  • educate customers on products
  • comply with regulations
  • maintain company quality standards
  • cash handling accuracy
  • point-of-sale system usage

Nice-to-have

  • hospitality experience
  • financial services experience
  • retail experience
  • restaurant experience
  • English/Spanish bilingual

Key Requirements

  • Previous customer service experience preferred
  • Ability to engage with customers
  • Strong verbal communication
  • Ability to offer products based on needs
  • Exceptional attention to detail
  • Ability to multi-task
  • Professional appearance and demeanor
  • Honest and have integrity
  • Able to work flexible hours
  • English fluency required
  • Must be able to stand for extended periods
  • Ability to lift up to 15 lbs.
  • Able to work in restrictive spaces

Work Rights

Not specified

Tailored Resume

Cover Letter