Customer Success Manager/senior Manager, Manufacturing

Salesforce

Not specified
7-10 years manufacturing industry expertise
Fluency in japanese language skills
Deep salesforce product and platform knowledge
Salesforce is seeking a Customer Success Manager/Senior Manager in the Manufacturing sector, focusing on driving business value for customers through effective use of Salesforce's AI-driven CRM solutions. The role requires strong industry expertise, consulting skills, and experience in fostering executive-level relationships in order to guide customers in their digital transformation journeys

Job Summary

  • The Success Manager leverages deep business, industry, and product knowledge to partner with customers and guide them to accelerate business value.
  • Candidates must possess fluency in Japanese language skills including reading, writing, and listening.
  • Salesforce is the #1 AI CRM where humans with agents drive customer success together through innovation and core values.

Matching Summary

Match Score: 85

Salesforce is seeking a Customer Success Manager/Senior Manager in the Manufacturing sector, focusing on driving business value for customers through effective use of Salesforce's AI-driven CRM solutions. The role requires strong industry expertise, consulting skills, and experience in fostering executive-level relationships in order to guide customers in their digital transformation journeys.

Skills & Requirements

Must-have

  • 7-10 years Manufacturing industry expertise
  • Fluency in Japanese language skills
  • Deep Salesforce product and platform knowledge
  • Executive-level stakeholder relationship management
  • Customer Success Methodology application

Nice-to-have

  • Strong consulting skills as a Trusted Advisor
  • Ability to drive C-level influencing conversations
  • Good understanding of enterprise architecture principles
  • Passion for AI and workforce transformation
  • Experience with org strategy and governance

Key Requirements

  • 7-10 years of Manufacturing industry experience
  • Fluency in Japanese (reading, writing, listening)
  • In-depth knowledge of specific Salesforce Cloud or industry line of business

Work Rights

Not specified

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