Universal Banker - Timonium Md

Mtbachelor

Timonium, Maryland, United States of America
Base: $20.55 - $34.25 hourly (usd); bonus/equity: ...
Branch customer service
Sales and referral skills
Digital banking engagement
The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner

Job Summary

  • The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner.
  • The jobholder must exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company’s culture and brand.
  • M&T Bank is committed to fair, competitive, and market-informed pay for our employees.

Matching Summary

The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner.

Salary

Base: $20.55 - $34.25 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Branch customer service
  • Sales and referral skills
  • Digital banking engagement
  • Customer problem resolution
  • Compliance with AML and BSA
  • Transaction processing
  • Lobby management

Nice-to-have

  • Bilingual skills
  • Empathy and customer centricity
  • Flexibility and adaptability
  • Entrepreneurial spirit
  • Critical thinking
  • Team environment collaboration
  • Time management

Key Requirements

  • High school diploma or equivalent
  • Minimum 1 year retail sales or customer service experience
  • Strong verbal communication skills
  • Ability to handle difficult customer conversations
  • Proficiency with internet user-level technology
  • Registration under Federal SAFE Act

Work Rights

Not specified

Tailored Resume

Cover Letter