Customer Banking Specialist - Morayfield (contract)

CommBank

Morayfield, Queensland, Australia
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products.
  • You will provide options for the customer through education & demonstration of our in-branch technology and digital banking options.

Matching Summary

As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Provide digital banking options
  • Problem solve and provide solutions

Nice-to-have

  • Act with integrity
  • Customer at the center
  • Genuine interest in career growth
  • Improve financial wellbeing

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask right questions
  • Work in busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter