Patient Service Representative

CityMD

Middletown, NJ, United States
Base: $18.25 ph; bonus/equity: not specified; bene...
Exemplary customer service
Patient registration and intake
Medical insurance processing
The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD

Job Summary

  • The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD.
  • This individual responds to patient questions and concerns with a sense of urgency and kindness, both on the telephone and in person and is responsible for all paperwork associated with patient registration.
  • VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.

Matching Summary

The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD.

Salary

Base: $18.25 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Life, Disability, Vision, FSA, 401k

Skills & Requirements

Must-have

  • Exemplary customer service
  • Patient registration and intake
  • Medical insurance processing
  • Handling cash and co-payments
  • Computer proficiency and keyboarding

Nice-to-have

  • Happy, welcoming, and can-do attitude
  • Passion for helping others
  • Bilingual language skills

Key Requirements

  • High School Degree or GED
  • Experience in high-volume service industry preferred
  • Computer Proficiency and superior keyboarding skills (approximately 55 wpm)
  • Bilingual language skills required or preferred

Work Rights

Not specified

Tailored Resume

Cover Letter