Base: $18.25 ph; bonus/equity: not specified; bene...
Exemplary customer service
Patient registration and intake
Medical insurance processing
The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD
Job Summary
The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD.
This individual responds to patient questions and concerns with a sense of urgency and kindness, both on the telephone and in person and is responsible for all paperwork associated with patient registration.
VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.
Matching Summary
The Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming patients at CityMD.
Salary
Base: $18.25 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Life, Disability, Vision, FSA, 401k
Skills & Requirements
Must-have
Exemplary customer service
Patient registration and intake
Medical insurance processing
Handling cash and co-payments
Computer proficiency and keyboarding
Nice-to-have
Happy, welcoming, and can-do attitude
Passion for helping others
Bilingual language skills
Key Requirements
High School Degree or GED
Experience in high-volume service industry preferred
Computer Proficiency and superior keyboarding skills (approximately 55 wpm)