Front Office Representative Family Practice

Banner Health

Mesa, Arizona, US
High school diploma or ged
Insurance eligibility verification
Patient registration and data entry
This position coordinates a smooth patient flow process by answering phones, scheduling appointments, and verifying insurance coverage

Job Summary

  • This position coordinates a smooth patient flow process by answering phones, scheduling appointments, and verifying insurance coverage.
  • The role requires collecting patient liability, explaining financial policies, and maximizing medical services reimbursement efforts.
  • Employees will work side by side with medical staff in a customer-focused environment to create a great patient experience.

Matching Summary

This position coordinates a smooth patient flow process by answering phones, scheduling appointments, and verifying insurance coverage.

Skills & Requirements

Must-have

  • High school diploma or GED
  • Insurance eligibility verification
  • Patient registration and data entry
  • Appointment scheduling skills
  • Cash handling and reconciliation
  • Strong interpersonal communication

Nice-to-have

  • Previous cash collections experience
  • Experience with Banner Health systems
  • Knowledge of payor plan provisions
  • Ability to work in fast-paced environment
  • Desire to learn and grow professionally

Key Requirements

  • High school diploma/GED required
  • One or more years of relevant experience
  • Arizona Fingerprint Clearance Card for behavioral health settings
  • Criminal history affidavit required upon hire

Work Rights

Not specified

Tailored Resume

Cover Letter