Customer Service Representative

Destination Pet LLC

Cleveland, OH, US
Base: $10.50–$13.00ph doe; bonus/equity: tips incl...
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Standing and walking frequently
Lifting up to 40 lbs
Availability evenings weekends holidays
** Destination Pet LLC is seeking a Customer Service Representative for their Cleveland location, aiming to enhance the experience for pet families. The ideal candidate should have a passion for both pets and customer service, with responsibilities that include welcoming clients, managing check-ins and check-outs, and handling inquiries. **

Job Summary

  • The role involves welcoming pet parents and their furry VIPs while ensuring safety protocols like vaccination checks are maintained.
  • Employees must be available to work evenings, weekends, and holidays as pets do not take days off.
  • The position offers part-time health benefits, mental health support, telehealth access, and pay starting at $10.50–$13.00/hour plus tips.

Matching Summary

Match Score: 75

** Destination Pet LLC is seeking a Customer Service Representative for their Cleveland location, aiming to enhance the experience for pet families. The ideal candidate should have a passion for both pets and customer service, with responsibilities that include welcoming clients, managing check-ins and check-outs, and handling inquiries. **

Salary

Base: $10.50–$13.00/hour DOE; Bonus/Equity: Tips included; Benefits: Part-time health, mental health, and telehealth

Skills & Requirements

Must-have

  • Standing and walking frequently
  • Lifting up to 40 lbs
  • Availability evenings weekends holidays
  • High school diploma required
  • 18 years or older

Nice-to-have

  • Previous customer service experience
  • Love for pets and people
  • Multi-line phone system proficiency
  • Problem-solving under pressure
  • Retail or hospitality background

Key Requirements

  • High school diploma or equivalent
  • Must be 18 years or older
  • Preferred 1+ year customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter