Analista De Infraestrutura

42

Osasco, SP, Brazil
Facilities management experience
Vendor management for cleaning and maintenance
Kpi monitoring and data analysis
The role serves as a strategic and operational support to the Customer Experience leadership, focusing on ensuring excellence in the employee journey

Job Summary

  • The role serves as a strategic and operational support to the Customer Experience leadership, focusing on ensuring excellence in the employee journey.
  • Responsibilities include conducting periodic site inspections, managing facility vendors, and transforming satisfaction data into strategic insights.
  • The position requires creating executive reports and dashboards using Google Sheets and CRM tools to drive decision-making.

Matching Summary

The role serves as a strategic and operational support to the Customer Experience leadership, focusing on ensuring excellence in the employee journey.

Skills & Requirements

Must-have

  • Facilities Management experience
  • Vendor management for cleaning and maintenance
  • KPI monitoring and data analysis
  • CRM systems knowledge
  • Google Sheets proficiency

Nice-to-have

  • Advanced dashboard creation skills
  • Corporate hospitality background
  • Event planning and engagement campaigns
  • Executive support experience
  • Intermediate Spanish language skills

Key Requirements

  • Bachelor's degree in Administration, Communication, Marketing, Psychology, or Hospitality
  • Proven experience in Facilities Management with vendor oversight
  • Experience with Employee Experience operations or corporate hospitality

Work Rights

Not specified

Tailored Resume

Cover Letter