Kbs Process Analyst (kone Business Services)

KONE

Bratislava, Slovakia
Base: 1.600eur/gross; bonus/equity: yearly perform...
On-site
Manage and resolve operational cases
Analyze root causes and quality insights
Coordinate communication between teams
KONE is seeking a detail-oriented Process Analyst to join its KBS Nordics team in Bratislava, Slovakia. The ideal candidate will have strong analytical skills, experience with operational processes, and a collaborative mindset to enhance efficiency and quality in urban life

Job Summary

  • Manage and resolve operational cases by identifying recurring issues, analyzing root causes, and providing actionable quality insights based on data interpretation.
  • Coordinate communication and alignment between Frontline and Supply Line teams to ensure timely delivery of materials and smooth end‑to‑end process flow.
  • Identify and drive continuous improvement initiatives, applying Lean UX practices.

Matching Summary

Match Score: 85

KONE is seeking a detail-oriented Process Analyst to join its KBS Nordics team in Bratislava, Slovakia. The ideal candidate will have strong analytical skills, experience with operational processes, and a collaborative mindset to enhance efficiency and quality in urban life.

Salary

Base: 1.600Eur/gross; Bonus/Equity: Yearly performance bonus, Performance Awards; Benefits: Language courses contribution, Extra vacation days, Team events, Multisport card, Hybrid way of work

Skills & Requirements

Must-have

  • Manage and resolve operational cases
  • Analyze root causes and quality insights
  • Coordinate communication between teams
  • Create Quality Feedbacks in SAP
  • Validate and analyze case data
  • Maintain and monitor Power BI dashboards
  • Lead alignment calls with stakeholders
  • Identify and drive continuous improvement

Nice-to-have

  • Lean UX practices
  • Solution-focused mindset
  • Collaborate in international environment

Key Requirements

  • Experience in operational, process-driven, or case-based work
  • Strong analytical skills
  • Ability to work confidently with multiple systems and data sources
  • Strong attention to detail
  • Ability to manage multiple tasks and meet deadlines
  • Intermediate Excel skills
  • Excellent written and spoken English

Work Rights

Not specified

Tailored Resume

Cover Letter