Customer Liaison Consultant - Rotorua

New Zealand AA

Rotorua, New Zealand
Competitive salary; not specified; discounts on in...
Fully onsite
Confident and calming nature
Previous customer service experience
Great communication skills
The New Zealand AA is seeking a Customer Liaison Consultant for its Rotorua center, focusing on providing excellent customer service and assisting with various transactions related to driver licensing and vehicle matters. The ideal candidate should possess strong communication skills and a calming demeanor, with experience in customer service or sales preferred

Job Summary

  • You will be the first point of contact for members and customers at the Rotorua AA centre, managing their flow and assisting with straightforward matters.
  • The role involves processing driver licensing and vehicle transactions while ensuring all details are covered according to set requirements.
  • Employees receive a competitive salary, access to online learning modules, and free AA membership for themselves and their whanau.

Matching Summary

Match Score: 85

The New Zealand AA is seeking a Customer Liaison Consultant for its Rotorua center, focusing on providing excellent customer service and assisting with various transactions related to driver licensing and vehicle matters. The ideal candidate should possess strong communication skills and a calming demeanor, with experience in customer service or sales preferred.

Salary

Competitive salary; Not specified; Discounts on insurance and free AA membership

Skills & Requirements

Must-have

  • Confident and calming nature
  • Previous customer service experience
  • Great communication skills
  • Team collaboration ability
  • Computer system proficiency

Nice-to-have

  • Experience in sales environment
  • Concierge or front desk background
  • De-escalation situation skills
  • Retail product selling experience

Key Requirements

  • Previous experience in customer service or concierge environment
  • Ability to work full-time Monday to Friday
  • Comfortable working with computers and systems

Work Rights

Not specified

Tailored Resume

Cover Letter