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AIG is seeking a Claims Analyst II to manage complex claims in Spain, focusing on investigating, evaluating, negotiating, and settling claims. The role requires strong communication skills and the ability to handle multiple tasks in a fast-paced environment, all while ensuring timely and effective customer service.
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Job Summary
The primary purpose of the job is to investigate, evaluate, negotiate and settle the most complex of the AIG Complex Claims cases by collecting and analyzing data according to policy application and/or contract provisions.
AIG offers a comprehensive Total Rewards Program that extends beyond time spent at work to offer benefits focused on health, wellbeing, financial security, and professional development.
The role requires handling a monthly average of 200 new claims while maintaining accurate system data, meeting service level agreements, and identifying subrogation opportunities.
Matching Summary
Match Score: 75
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AIG is seeking a Claims Analyst II to manage complex claims in Spain, focusing on investigating, evaluating, negotiating, and settling claims. The role requires strong communication skills and the ability to handle multiple tasks in a fast-paced environment, all while ensuring timely and effective customer service.
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Skills & Requirements
Must-have
Auto claims adjustment experience
Policy interpretation and application
Complex claim investigation techniques
Subrogation opportunity identification
Fraud potential detection skills
Nice-to-have
Effective vendor management skills
Litigation management experience
Continuous improvement mindset
Strong verbal and written communication
Ability to prioritize in fast-paced environment
Key Requirements
Experience with cruise adjustment claims
Acquiring adjuster licenses if required by jurisdiction
Basic knowledge of legal and regulatory requirements
Proficiency in Desk Management and phone etiquette