Receipting & Collections Officer

Mercy Health

Richmond, Australia
Hybrid
Manage overdue accounts
Follow up outstanding invoices
Liaise with stakeholders
For over a century, our incredible teams have provided care for people when they need it most

Job Summary

  • For over a century, our incredible teams have provided care for people when they need it most.
  • The role of the Credit Officer is to ensure that all outstanding accounts, reconciliations, adjustments and refunds are processed / collected in a timely and effective manner.
  • Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

Matching Summary

For over a century, our incredible teams have provided care for people when they need it most.

Skills & Requirements

Must-have

  • Manage overdue accounts
  • Follow up outstanding invoices
  • Liaise with stakeholders
  • Determine payment arrangements
  • Investigate rejected payments
  • Report doubtful debtors

Nice-to-have

  • Compassionate and resilient
  • Patient-centred care focus
  • Streamlining processes commitment
  • Age Care/Home Care collections

Key Requirements

  • High level of accuracy
  • Experience with Microsoft Excel
  • Experience in fast-paced environment
  • Clear ability to escalate
  • Excellent customer service
  • Excellent negotiation skills
  • Excellent communication skills
  • Police Record Check
  • Working with Children Check
  • Vaccination status

Work Rights

Not specified

Tailored Resume

Cover Letter