Conseiller Clientèle (francophone) - Cartes Interactives - Poste En Hybride
Concentrix
Braga, Portugal
Competitive salary + performance bonus
Hybrid
French language proficiency
Customer interaction
Problem-solving skills
Concentrix is seeking a Francophone Customer Service Representative for their hybrid position in Braga, Portugal. The role involves assisting clients with their card and application inquiries while providing exceptional customer relationships and support
Job Summary
Respond to customer inquiries by phone regarding their card and application usage.
Analyze customer needs and personalize the relationship to better understand their expectations, reassure them, and support them.
We offer full-time employment with indefinite contracts (negotiable based on your experience and our client's needs).
Matching Summary
Match Score: 85
Concentrix is seeking a Francophone Customer Service Representative for their hybrid position in Braga, Portugal. The role involves assisting clients with their card and application inquiries while providing exceptional customer relationships and support.
Salary
Competitive salary and performance bonus
Skills & Requirements
Must-have
French language proficiency
Customer interaction
Problem-solving skills
Nice-to-have
Relationship building
Exemplary conduct
Key Requirements
High level of French (written and oral)
Good analytical skills
Excellent communication skills
Good organization, time management, and planning skills