The role empowers the bank's growth journey by driving business performance with both new and existing customers to increase wallet share
Job Summary
The role empowers the bank's growth journey by driving business performance with both new and existing customers to increase wallet share.
Personal Bankers are responsible for resolving customer queries regarding account opening, loans, and card applications while ensuring strict KYC compliance.
Employees must achieve specific sales targets for retail banking products and manage daily cash till operations as a branch custodian.
Matching Summary
The role empowers the bank's growth journey by driving business performance with both new and existing customers to increase wallet share.
Skills & Requirements
Must-have
Drive business performance and wallet share
Resolve customer queries and complaints
Achieve retail banking sales targets
Ensure KYC compliance and operational rigour
Manage cash till operations and custodian duties
Nice-to-have
Build effective relationships with internal providers
Walk queues to resolve quick inquiries
Encourage loan draw-downs on new approvals
Maintain merchandising materials in branch
Refer customers to specialist product areas
Key Requirements
Further Education and Training Certificate (FETC) in Business, Commerce and Management Studies