Customer Service Representative - $14.00/hr

Solera Holdings LLC

Base: $14.00ph; bonus/equity: not specified; benef...
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6 months call center experience
Professional telephone etiquette
Accurate typing skills
** Solera Holdings LLC is seeking a Customer Service Representative to provide exceptional service to customers calling local car dealerships. The role emphasizes effective communication, appointment scheduling, and customer feedback management, requiring at least six months of call center experience. **

Job Summary

  • The role involves serving as the first point of contact for customers calling local car dealerships to provide solutions and build loyalty.
  • Employees will schedule, modify, cancel, confirm, and reschedule service appointments using dealership booking systems without any selling involved.
  • The company offers flexible schedules suitable for students, fixed hours with no surprise reductions, and opportunities for global advancement.

Matching Summary

Match Score: 75

** Solera Holdings LLC is seeking a Customer Service Representative to provide exceptional service to customers calling local car dealerships. The role emphasizes effective communication, appointment scheduling, and customer feedback management, requiring at least six months of call center experience. **

Salary

Base: $14.00/hr; Bonus/Equity: Not specified; Benefits: Great pay with benefits

Skills & Requirements

Must-have

  • 6 months call center experience
  • Professional telephone etiquette
  • Accurate typing skills
  • Active listening capabilities

Nice-to-have

  • Upbeat and energetic personality
  • Ability to manage difficult situations
  • Multi-tasking between systems

Key Requirements

  • 6 months or more of call center experience
  • Ability to speak clearly
  • Proficiency in accurate typing

Work Rights

Not specified

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