Customer Success Manager

CodeHS Inc

Chicago, IL, United States
Base: $64,000-$78,000; bonus/equity: not specified...
On-site
Customer onboarding and implementation
Account management and customer retention
Strong written and verbal communication
CodeHS empowers all students to meaningfully impact the future by teaching coding as a foundational skill

Job Summary

  • CodeHS empowers all students to meaningfully impact the future by teaching coding as a foundational skill.
  • The Customer Success Manager will work closely with educators and schools to facilitate teaching coding worldwide and ensure successful platform implementation.
  • CodeHS values creating a direct positive social impact, fostering a fun and creative work environment, and operating with ownership, adaptability, and teamwork.

Matching Summary

CodeHS empowers all students to meaningfully impact the future by teaching coding as a foundational skill.

Salary

Base: $64,000-$78,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer onboarding and implementation
  • Account management and customer retention
  • Strong written and verbal communication
  • Organized and detail oriented
  • Travel to customer locations
  • Product and curriculum knowledge

Nice-to-have

  • Passion for improving education
  • Interest in learning coding
  • Teaching or educational system experience
  • Creative problem solving
  • Team player mindset
  • Adaptability and growth mindset

Key Requirements

  • Teaching experience or educational system work preferred
  • 5-7% travel required
  • Strong communication skills
  • Highly organized and detail oriented

Work Rights

Not specified

Tailored Resume

Cover Letter