MRI Software LLC is seeking a Client Support Analyst I in Baguio, Philippines, to provide front-line support for their screening software. The ideal candidate should possess strong customer service skills and a passion for technology, while enjoying a supportive work environment with opportunities for career growth
Job Summary
Support Analyst I provides front-line support to customers using our screening software.
As a Client Support Analyst on the MRI Software Client Support team, you will analyze complex software issues, engage with our worldwide client base, and deliver an incredible customer experience every day.
Career growth opportunities in a diverse and supportive work environment.
Matching Summary
Match Score: 85
MRI Software LLC is seeking a Client Support Analyst I in Baguio, Philippines, to provide front-line support for their screening software. The ideal candidate should possess strong customer service skills and a passion for technology, while enjoying a supportive work environment with opportunities for career growth.
Skills & Requirements
Must-have
Strong customer service background
Handle high-volume inquiries
Professional and positive experience
Troubleshooting skills
Technical savvy
Professional communication skills
Nice-to-have
Customer focus and passion for support
Creative and curious troubleshooter
Acts with integrity, honesty, tolerance, and inclusion
Action-oriented and responsive
Strives to amaze
Key Requirements
Experience in screening, verifications, or background check industry