Service Advisor

Jaguar Land Rover Charlotte

Charlotte, North Carolina, US
On-site
Identify required maintenance
Advise customers on services
Estimate repair costs
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
  • Advises customers on necessary and recommended services and offers additional services and repairs.
  • Computes cost of replacement parts and labor, estimates costs of repairs, and explains estimates to customers.

Matching Summary

Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.

Skills & Requirements

Must-have

  • Identify required maintenance
  • Advise customers on services
  • Estimate repair costs
  • Schedule service appointments
  • Maintain CSI standards
  • Organized and safe work area

Nice-to-have

  • Demonstrate Core Values
  • Passion for Winning
  • Commitment to Customer Enthusiasm

Key Requirements

  • High School Diploma
  • Automotive field of study
  • 3-5 years of experience
  • Valid Driver’s License
  • Intermediate Microsoft Office skills
  • Dealership Management System knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter