Spanish Bilingual Customer Service Agent

AllianceOne

Orlando, FL, US
Base: $20.50ph; bonus/equity: not specified; benef...
Spanish bilingual communication required
High volume call center experience preferred
Ability to navigate multiple systems simultaneously
This role involves answering inbound calls to assist customers with accounts, toll invoices, technical assistance, and DMV registration holds

Job Summary

  • This role involves answering inbound calls to assist customers with accounts, toll invoices, technical assistance, and DMV registration holds.
  • The company offers comprehensive benefits including health insurance, HSA/FSA plans, generous paid time off, and optional daily pay.
  • Employees must demonstrate integrity, respect, professionalism, innovation, and commitment while maintaining high productivity and quality standards.

Matching Summary

This role involves answering inbound calls to assist customers with accounts, toll invoices, technical assistance, and DMV registration holds.

Salary

Base: $20.50/hour; Bonus/Equity: Not specified; Benefits: Health Insurance, HSA/FSA, PTO, 401k after 90 days

Skills & Requirements

Must-have

  • Spanish bilingual communication required
  • High volume call center experience preferred
  • Ability to navigate multiple systems simultaneously

Nice-to-have

  • Strong problem-solving and critical thinking skills
  • Experience with diverse customer base
  • Team-oriented work environment

Key Requirements

  • Spanish Bilingual proficiency
  • Prior customer service experience
  • Criminal background check and drug test
  • Vehicle tag check with outstanding toll violations cleared

Work Rights

Not specified

Tailored Resume

Cover Letter