Samsung is seeking a meticulous Data Analyst for its Consumer Electronics Service & Quality team, based in Chertsey, Surrey. The role involves analyzing complex datasets to drive business strategy and improve customer satisfaction across Europe
Job Summary
You will be responsible for turning large, complex datasets into actionable insights that drive our European business strategy.
Your key responsibilities include KPI Monitoring & Benchmarking, Data Collection & Hygiene, Root Cause Analysis, Service Network Optimization, Exploratory Analysis, and Visualization & Reporting.
Benefits of working at Samsung include hybrid working, a bonus scheme, pension contribution, and access to discounts on Samsung products.
Matching Summary
Match Score: 85
Samsung is seeking a meticulous Data Analyst for its Consumer Electronics Service & Quality team, based in Chertsey, Surrey. The role involves analyzing complex datasets to drive business strategy and improve customer satisfaction across Europe.
Skills & Requirements
Must-have
Data Visualization (Tableau, Power BI)
Advanced Excel (Pivot Tables, Power Query, VBA)
Root Cause Analysis
KPI Monitoring & Benchmarking
Service Network Optimization
Nice-to-have
Storytelling with data
Passionate about technology
Flexible and agile
Open minded approach
Key Requirements
BSc or equivalent degree or relevant work experience