Kundenbetreuer (d/m/w) Im Callcenter Digitale Kanäle In Essen
Deutsche Bank
Essen, , Germany
Base: good salary; bonus/equity: not specified; be...
Hybrid
Communication via email and chat
Handling social media channels
Customer data updating
Deutsche Bank is seeking a Kundenbetreuer (Customer Service Representative) for their digital channels in Essen, offering a hybrid work model. The role involves engaging with customers via email, chat, and social media, focusing on providing swift and effective solutions to inquiries
Job Summary
You are responsible for direct communication with customers and prospects via email, chat, and social media channels.
We offer attractive compensation, flexible working hours, health management, and development opportunities within Deutsche Bank.
We promote a diverse and inclusive culture and provide an intensive paid onboarding to banking topics.
Matching Summary
Match Score: 85
Deutsche Bank is seeking a Kundenbetreuer (Customer Service Representative) for their digital channels in Essen, offering a hybrid work model. The role involves engaging with customers via email, chat, and social media, focusing on providing swift and effective solutions to inquiries.
Salary
Base: Good salary; Bonus/Equity: Not specified; Benefits: Attractive remuneration, flexible hours, health management, development opportunities
Skills & Requirements
Must-have
Communication via email and chat
Handling social media channels
Customer data updating
Digital customer service
Professional and friendly communication
Nice-to-have
Teamwork and active support
Stress resilience
Good written English skills
Ability to explain complex content clearly
Key Requirements
Strong German language skills including spelling
Good written English skills
Experience or interest in social media communication