Customer Service Representative

American Pet Spa

Charlotte, NC, United States
Base: $14.00ph doe; tips: yes; benefits: pyrt-time...
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents, answering phones, managing check-ins and check-outs, and responding to complaints with patience.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $14.00/hour DOE + tips.

Matching Summary

We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.

Salary

Base: $14.00/hour DOE; Tips: Yes; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • answering phones with a smile
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints professionally
  • keeping lobby clean and welcoming

Nice-to-have

  • part concierge, part chaos coordinator
  • fluent in human and hound
  • elevate the love and lives of pet families
  • community that lives to elevate

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

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