Duty Manager

RACV

Noosa, Queensland, Australia
Base: $80,000 - $90,000; bonus/equity: not specifi...
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Previous front office supervisory experience
Staff management practices including coaching
Flexibility to work rotating roster shifts
** RACV is seeking a Duty Manager for their Noosa Resort, responsible for overseeing daily operations and ensuring high guest service standards. The ideal candidate will have supervisory experience in hospitality, strong communication skills, and the ability to manage a diverse team. **

Job Summary

  • This role involves leading a dynamic front office team to ensure efficient daily operations and high-standard guest service at the RACV Noosa Resort.
  • The successful candidate will be responsible for managing staff performance, resolving complex guest issues, and maintaining property presentation standards.
  • Employees enjoy competitive salary, discounts on RACV products and resorts, and access to comprehensive training and development programs.

Matching Summary

Match Score: 75

** RACV is seeking a Duty Manager for their Noosa Resort, responsible for overseeing daily operations and ensuring high guest service standards. The ideal candidate will have supervisory experience in hospitality, strong communication skills, and the ability to manage a diverse team. **

Salary

Base: $80,000 - $90,000; Bonus/Equity: Not specified; Benefits: Discounts on RACV products, resorts, insurance, and roadside assistance

Skills & Requirements

Must-have

  • Previous front office supervisory experience
  • Staff management practices including coaching
  • Flexibility to work rotating roster shifts
  • Strong conflict resolution and negotiation skills
  • Valid driver's licence

Nice-to-have

  • Experience with Opera PMS systems
  • First Aid Certificate
  • Diploma qualification in hospitality or tourism
  • Knowledge of local attractions and events
  • Qld WWCC Blue Card

Key Requirements

  • 4-5 star hotel/resort supervisory experience
  • Current Working with Children Check (Blue Card)
  • Evidence of eligibility to work in Australia
  • Diploma in hospitality or tourism (desirable)

Work Rights

Must provide evidence of eligibility to work in Australia

Tailored Resume

Cover Letter