Claims Consultant

403

Tweed Heads, Australia
Not specified; salary reviews included; annual com...
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Customer focused service delivery
Caseload management skills
Legislation compliance knowledge
** EML is seeking a Claims Consultant for their Tweed Heads office to manage a portfolio of workers' compensation claims, providing support to injured workers and employers. The role offers a collaborative work environment with opportunities for professional growth, flexibility, and various employee benefits. **

Job Summary

  • The role involves managing a portfolio of workers compensation claims while providing empathetic support to help injured workers return to work.
  • Candidates will collaborate with a diverse team including Technical Specialists and Injury Management Specialists to deliver high-level service.
  • The company offers comprehensive benefits including up to 16 weeks paid parental leave, flexible work-from-home options, and extensive learning opportunities.

Matching Summary

Match Score: 75

** EML is seeking a Claims Consultant for their Tweed Heads office to manage a portfolio of workers' compensation claims, providing support to injured workers and employers. The role offers a collaborative work environment with opportunities for professional growth, flexibility, and various employee benefits. **

Salary

Not specified; Salary reviews included; Annual company incentive scheme available

Skills & Requirements

Must-have

  • Customer focused service delivery
  • Caseload management skills
  • Legislation compliance knowledge
  • Team collaboration abilities
  • Multitasking and priority shifting

Nice-to-have

  • Previous medical or hospitality experience
  • Creative stakeholder engagement
  • High attention to detail
  • Self-motivated work style
  • Empathetic communication style

Key Requirements

  • Experience in customer service fields
  • Availability for face-to-face group interview
  • Willingness to work full-time permanent position

Work Rights

Not specified

Tailored Resume

Cover Letter