Client Service Rep. (hybrid- Long Island, Ny)

Broadridge Business Process Outsourcing LLC

Long Island, NY, US
Base: $26.00-30.00 usd ph; bonus/equity: bonus eli...
Manage client expectations and service levels
Oversee project schedules and operational risks
Strong organizational skills for multiple priorities
The role serves as the key point of contact for clients to ensure exceptional service delivery and foster positive relationships

Job Summary

  • The role serves as the key point of contact for clients to ensure exceptional service delivery and foster positive relationships.
  • Candidates will manage contracted services, oversee project schedules, and ensure service level agreements are consistently met or exceeded.
  • Broadridge offers a collaborative environment with opportunities to work directly with high-value clients and expand professional skills.

Matching Summary

The role serves as the key point of contact for clients to ensure exceptional service delivery and foster positive relationships.

Salary

Base: $26.00-30.00 USD per hour; Bonus/Equity: Bonus Eligible; Benefits: Comprehensive benefit offerings available

Skills & Requirements

Must-have

  • Manage client expectations and service levels
  • Oversee project schedules and operational risks
  • Strong organizational skills for multiple priorities

Nice-to-have

  • Proactive communication and trusted advisor mindset
  • Ability to identify growth opportunities
  • Collaborative team player with problem-solving skills

Key Requirements

  • Experience in client service and/or account management
  • Strong organizational skills with ability to manage deadlines
  • Excellent problem-solving and interpersonal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter