Base: $21.85 - $32.80 ph; bonus/equity: not specif...
Onsite
High school diploma or ged equivalent
Three years consumer services experience
Resolve problems under stressful conditions
Advocate Aurora Health is seeking a Senior Patient Scheduling Coordinator to manage patient appointments and facilitate communication within the Otolaryngology Clinics at Wake Forest Baptist Medical Center. The ideal candidate will possess strong problem-solving skills and experience in consumer services, particularly in a medical setting
Job Summary
This role involves scheduling appointments and ancillary studies while ensuring all necessary insurance authorizations are obtained within strict timeframes.
The position requires maintaining pre-determined abandon rates on incoming phone lines and coordinating complex ambulatory procedures between residents and faculty.
Advocate Health offers a comprehensive suite of benefits including health and welfare programs, retirement plans, and educational assistance for eligible teammates.
Matching Summary
Match Score: 85
Advocate Aurora Health is seeking a Senior Patient Scheduling Coordinator to manage patient appointments and facilitate communication within the Otolaryngology Clinics at Wake Forest Baptist Medical Center. The ideal candidate will possess strong problem-solving skills and experience in consumer services, particularly in a medical setting.
Salary
Base: $21.85 - $32.80 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including PTO, health, dental, vision, and retirement match
Skills & Requirements
Must-have
High school diploma or GED equivalent
Three years consumer services experience
Resolve problems under stressful conditions
Handle multiple calls in stressful environment
Nice-to-have
Experience in surgical specialty environment
Strong working knowledge of medical terminology
Ability to maneuver several computer systems simultaneously