Customer Support Specialist - Ki-software (m/w/d)

medifoxdan.de

Sankt Augustin, Germany
Fully remote
Customer support
Technical understanding
Empathy and communication skills
You will be part of an engaged support team that integrates our AI-based modules into products like Medifox, ResMed, Bright Tree, and MatrixCare

Job Summary

  • You will be part of an engaged support team that integrates our AI-based modules into products like Medifox, ResMed, Bright Tree, and MatrixCare.
  • We offer flexibility with a digital application process and the possibility of remote work.
  • We support your development with access to inspiring learning content and practical further training.

Matching Summary

You will be part of an engaged support team that integrates our AI-based modules into products like Medifox, ResMed, Bright Tree, and MatrixCare.

Skills & Requirements

Must-have

  • Customer support
  • Technical understanding
  • Empathy and communication skills
  • Solution-oriented approach
  • Documentation of customer wishes

Nice-to-have

  • Curiosity for AI
  • Creative problem-solving
  • Thinking outside the box
  • Interest in digital products

Key Requirements

  • Experience in customer contact
  • Independent work style
  • Technical understanding and curiosity for AI

Work Rights

Not specified

Tailored Resume

Cover Letter