Cs Operations Lead – Forecasting & Reporting

Thomson Reuters Corporation

Not specified; not specified; comprehensive benefi...
Hybrid
Retention and expansion forecasting models
Salesforce and gainsight proficiency
Advanced excel financial modeling
This role is central to tracking, interpreting, and acting on performance data for the Asia and Emerging Markets Customer Success function

Job Summary

  • This role is central to tracking, interpreting, and acting on performance data for the Asia and Emerging Markets Customer Success function.
  • The successful candidate will build rolling forecasting models for retention and expansion ARR/ACV while managing the end-to-end reporting cadence.
  • Thomson Reuters offers a hybrid work model, flexible vacation policies, and comprehensive benefits including mental health support and tuition reimbursement.

Matching Summary

This role is central to tracking, interpreting, and acting on performance data for the Asia and Emerging Markets Customer Success function.

Salary

Not specified; Not specified; Comprehensive benefit plans including flexible vacation and retirement savings

Skills & Requirements

Must-have

  • Retention and expansion forecasting models
  • Salesforce and Gainsight proficiency
  • Advanced Excel financial modeling
  • BI tool experience (Tableau/Power BI)
  • SQL for data extraction and automation

Nice-to-have

  • Python or R for automated pipelines
  • AI-assisted forecasting tools
  • Global multi-regional SaaS experience
  • Strong data storytelling skills
  • Experience with incentive quota modeling

Key Requirements

  • 8-12 years of CS Operations or Revenue Ops experience
  • Expert-level proficiency in Microsoft Excel
  • Hands-on experience with BI tools like Tableau or Power BI
  • Working knowledge of SQL for report automation
  • Background in Financial Planning & Analysis within SaaS

Work Rights

Not specified

Tailored Resume

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