Customer Service Agent Level 1

acquire.ai

Mandaluyong, Metro Manila, Philippines
Excellent english communication skills
Strong problem-solving and analytical skills
Flexible schedule availability
Provide outstanding and unique customer service while understanding needs and expectations

Job Summary

  • Provide outstanding and unique customer service while understanding needs and expectations.
  • Resolve problems at the first point of contact to turn frustrated clients into repeat customers.
  • Collaborate with a diverse global team that values transparency, impact, and passion.

Matching Summary

Provide outstanding and unique customer service while understanding needs and expectations.

Skills & Requirements

Must-have

  • Excellent English communication skills
  • Strong problem-solving and analytical skills
  • Flexible schedule availability

Nice-to-have

  • Proactive solutions provider attitude
  • Team culture-based initiative championing
  • Innovative ideas for process improvement

Key Requirements

  • Excellent verbal and written communication skills
  • Strong complaint handling and conflict resolution skills
  • Ability to multitask and prioritize effectively

Work Rights

Not specified

Tailored Resume

Cover Letter