The Senior Manager of Operations is responsible for overseeing all day-to-day operational and housekeeping functions across the stadium to ensure a safe, clean, and world-class environment
Job Summary
The Senior Manager of Operations is responsible for overseeing all day-to-day operational and housekeeping functions across the stadium to ensure a safe, clean, and world-class environment.
This role will lead a team of supervisors and frontline staff while managing vendor relationships and coordinating event logistics.
The ideal candidate must have extensive experience in large-scale facility operations and strong leadership skills to foster a culture of accountability and excellence.
Matching Summary
The Senior Manager of Operations is responsible for overseeing all day-to-day operational and housekeeping functions across the stadium to ensure a safe, clean, and world-class environment.
Skills & Requirements
Must-have
7+ years stadium or arena operations experience
Lead internal and contracted housekeeping teams
Develop standard operating procedures (SOPs)
Coordinate with security, catering, and engineering
Ensure compliance with safety and sanitation standards
Nice-to-have
Experience with union labor environments
Bilingual English/Spanish capabilities
Certified Facility Manager (CFM) certification
Proficiency in work order software
Strong customer service culture focus
Key Requirements
Bachelor's degree in Facility Management, Business Administration, Hospitality, or related field
7+ years progressive experience in stadium or large-scale venue operations
Proven leadership and team management skills in high-volume environments
Ability to work flexible hours including nights, weekends, and holidays