Develop and execute the product strategy for consumer protection and account integrity, defining a roadmap that prioritizes user safety alongside business growth and conversion
Job Summary
Develop and execute the product strategy for consumer protection and account integrity, defining a roadmap that prioritizes user safety alongside business growth and conversion.
Define the end-to-end journey for complex scenarios like dispute resolution, identity verification, and account limitations, collaborating with UX designers to make 'high-friction' moments feel intuitive and supportive.
Partner with Engineering, Risk, Fraud, and Operations to build internal systems that react in real-time to threats while protecting the legitimate user's journey.
Matching Summary
Develop and execute the product strategy for consumer protection and account integrity, defining a roadmap that prioritizes user safety alongside business growth and conversion.
Skills & Requirements
Must-have
Consumer protection and account integrity
Regulatory and compliance excellence
Risk-ready user experiences
Cross-functional leadership
Performance and optimization
Nice-to-have
User-centric approach
Data-driven decision making
High EQ leadership
Stealth-focused environment
Key Requirements
5-7 years of Product Management experience
UK fintech or payments industry experience
Deep understanding of UK financial services sector
Experience with API-led processing and regulatory frameworks
Ability to interpret complex risk and performance data