Client Manager-alight Leave Solutions

Alight Solutions

Remote
Base: 55,000.00 usd - 70,000.00 usd; bonus/equity:...
Fully remote
Client/broker relationship management
Absence and disability domain expertise
Operational support and management
The Client Manager is recognized as a subject matter expert within Alight for Leave Solutions, the Account Manager, Leave Client Operations

Job Summary

  • The Client Manager is recognized as a subject matter expert within Alight for Leave Solutions, the Account Manager, Leave Client Operations.
  • Leveraging deep Absence and Disability domain expertise to resolve complex claim issues including escalations and client inquiries.
  • Alight offers programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person.

Matching Summary

The Client Manager is recognized as a subject matter expert within Alight for Leave Solutions, the Account Manager, Leave Client Operations.

Salary

Base: 55,000.00 USD - 70,000.00 USD; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Client/Broker Relationship management
  • Absence and Disability domain expertise
  • Operational support and management
  • Customer facing role
  • Resolve complex claim issues

Nice-to-have

  • Champion People, Grow with Purpose
  • Act with integrity, be real
  • Empower others, continuous improvement
  • Adapt to changing conditions
  • Fast learner, fascinated by client interactions

Key Requirements

  • 3 years direct Client/Broker Relationship management
  • Deep operational, relationship building, issue resolution skills
  • Understanding of contracts, pricing, financial models
  • Experience identifying and anticipating risk
  • Ability to identify expansion opportunities
  • Industry experience in HR services / outsourcing
  • Ability to travel 20-25%

Work Rights

Not specified

Tailored Resume

Cover Letter