Customer Service Manager

KOREAN STEAK HOUSE OCC PTE. LTD.

Singapore, Singapore
Monthly: sgd $7,000 - $9,500; bonus/equity: not sp...
Not specified
Bachelor's degree in business or commerce
3 to 5 years leadership experience
High standards of customer communication
Korean Steak House OCC PTE. LTD. is seeking a Customer Service Manager in Singapore to oversee client interactions and ensure high customer satisfaction in a salon environment. The ideal candidate should have a degree in business or a related field, along with 3-5 years of leadership experience in customer service, preferably within the beauty industry

Job Summary

  • The role requires a manager who responds to client inquiries professionally and ensures concerns are addressed quickly.
  • Candidates must educate salon customers based on their real needs to drive retention and satisfaction.
  • The position involves gathering feedback for continuous improvement and coordinating with team management.

Matching Summary

Match Score: 85

Korean Steak House OCC PTE. LTD. is seeking a Customer Service Manager in Singapore to oversee client interactions and ensure high customer satisfaction in a salon environment. The ideal candidate should have a degree in business or a related field, along with 3-5 years of leadership experience in customer service, preferably within the beauty industry.

Salary

Monthly: SGD $7,000 - $9,500; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Bachelor's Degree in Business or Commerce
  • 3 to 5 years leadership experience
  • High standards of customer communication

Nice-to-have

  • Prior experience in the beauty line
  • Exceptional people skills
  • Ability to stay calm with difficult customers

Key Requirements

  • Bachelor's Degree required
  • 3-5 years management experience
  • Computer literate

Work Rights

Not specified

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