Sr. Specialist, Corporate Solutions - Account Manager

AIA Australia

Not specified
3+ years group insurance client service experience
Proficiency in ms-office software
Strong english verbal and written communication skills
AIA Australia is seeking a Sr. Specialist, Corporate Solutions - Account Manager to enhance customer relationships and promote their insurance services. The ideal candidate should have a background in group insurance customer service, strong communication skills, and a customer-focused mindset

Job Summary

  • The role involves providing comprehensive services to corporate customers including sales, billing inquiries, and complaint resolution.
  • Responsibilities include managing large account renewals, driving upsell of voluntary plans, and maintaining relationships with HR partners and intermediaries.
  • Candidates must possess excellent communication skills and a strong sense of responsibility to help clients live healthier lives.

Matching Summary

Match Score: 75

AIA Australia is seeking a Sr. Specialist, Corporate Solutions - Account Manager to enhance customer relationships and promote their insurance services. The ideal candidate should have a background in group insurance customer service, strong communication skills, and a customer-focused mindset.

Skills & Requirements

Must-have

  • 3+ years group insurance client service experience
  • Proficiency in MS-Office software
  • Strong English verbal and written communication skills

Nice-to-have

  • Customer-oriented mindset with service awareness
  • Proactive problem-solving abilities
  • Team collaboration and responsibility

Key Requirements

  • Bachelor's degree or higher
  • 3+ years related group insurance experience
  • Excellent English proficiency

Work Rights

Not specified

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