Customer Delight Ninja

ZURU Tech

Ahmedabad, India
Competitive compensation; annual performance bonus...
On-site
2+ years experience as community manager
Excellent verbal communication skills
Social media management familiarity
ZURU Tech is seeking a "Customer Delight Ninja" to enhance customer engagement across their brand portfolio, focusing on exceptional service via social media and email. The ideal candidate will have over two years of experience in customer service or community management, strong communication skills, and the ability to multitask

Job Summary

  • The role involves managing daily customer interactions on social media platforms and email to ensure a best-in-class customer journey.
  • Candidates will work closely with the Brand Marketing Manager to build a global Customer Engagement Handbook for international launches.
  • The position offers competitive compensation, annual performance bonuses, flexible working hours, and medical insurance for self and family.

Matching Summary

Match Score: 85

ZURU Tech is seeking a "Customer Delight Ninja" to enhance customer engagement across their brand portfolio, focusing on exceptional service via social media and email. The ideal candidate will have over two years of experience in customer service or community management, strong communication skills, and the ability to multitask.

Salary

Competitive compensation; Annual Performance Bonus; Medical Insurance included

Skills & Requirements

Must-have

  • 2+ years experience as community manager
  • Excellent verbal communication skills
  • Social media management familiarity

Nice-to-have

  • Empathy for consumer concerns
  • Ability to multi-task effectively
  • Organized prioritization skills

Key Requirements

  • 2+ Years of Experience as a community manager
  • Excellent interpersonal skills
  • Familiarity with marketing tools

Work Rights

Not specified

Tailored Resume

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