Job Summary

• Be an ambassador for our brand as a Reservation Agent, where the engaging and anticipative service you provide over the telephone will make our guests feel valued and reflect the exceptional hotel experience to come.
• Consistently offer professional, friendly and engaging service, book and enter room reservation requests using the Property Management System, and enter rooming lists while ensuring accuracy.
• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family, free meals at our on-site employee restaurant, and learning programs through our Academies designed to sharpen your skills.

Matching Summary

Skills & Requirements

Key Requirements

• Previous customer related experience an asset
• Computer literate in Microsoft Window applications required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively with fellow colleagues
• Ability to focus attention on guest needs

Work Rights