Customer Care Agent - Leasing Service - German Market

Bosch Rexroth Pty. Ltd.

Barcelona, Spain
Base: 20.000/23.000€ grosspyear; bonus/equity: not...
On-site
German language proficiency
English c1 level
Work with multiple systems
Bosch Rexroth is seeking a Customer Care Agent for the German market in Barcelona, Spain, focusing on providing exceptional customer service in the automotive and tech sectors. The role entails managing customer inquiries, service subscriptions, and data processing while offering comprehensive training and opportunities for growth within the company

Job Summary

  • Bosch Service Solutions provides services and complex technology-driven solutions in Business Process Outsourcing, working with leading companies globally and within the Bosch Group.
  • The role involves processing customer and service-related tasks, managing renting service subscriptions, handling billing, and providing digital technical support.
  • The company offers comprehensive training, development opportunities, employee discounts, contract stability, and the chance for international work within the EU.

Matching Summary

Match Score: 85

Bosch Rexroth is seeking a Customer Care Agent for the German market in Barcelona, Spain, focusing on providing exceptional customer service in the automotive and tech sectors. The role entails managing customer inquiries, service subscriptions, and data processing while offering comprehensive training and opportunities for growth within the company.

Salary

Base: 20.000/23.000€ Gross/year; Bonus/Equity: Not specified; Benefits: Exclusive discounts on home appliances, power tools, JUNKERS products, and international company discounts

Skills & Requirements

Must-have

  • German language proficiency
  • English C1 level
  • Work with multiple systems
  • Data entry and updates
  • Customer satisfaction focus

Nice-to-have

  • Passion for technology and automotive
  • Eagerness to learn
  • Structured workflows
  • Reliable and solution oriented
  • Precise and polite communication

Key Requirements

  • Minimum 1-2 years customer service experience
  • Bilingual German
  • English C1 working proficient
  • Strong computer skills
  • Ability to work efficiently in high-volume environment

Work Rights

Not specified

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